University Technology

Status Dashboard

Updates on unexpected interruptions or outages will be posted below. Note that STARS and WIUP are offline for maintenance every night from midnight to 3:00 a.m, and some Sundays between 7:00 p.m. and 9:00 p.m. Other systems may be offline between 9:00 p.m. Friday and 6:00 a.m. Saturday for scheduled server maintenance. Routine maintenance outside of these windows are posted to our Facebook and Twitter feeds.

Current Status

There are no alerts on unexpected outages for today. Read above if experiencing an issue as it may be planned maintenance.

Recent Incidents/Notifications

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Wednesday, July 22, 2026

Disruption Notice - Disruption in Analog Phones (8:47am)

University Technology is aware of and responding to the analog phones being down. We will get them operational as quickly as we can.

  • Date/Time: July 22, 2026 8:45am
  • Impact: Macomb Campus Analog Phones

If you have questions or concerns, please contact the uTech Support Center at support@wiu.edu during normal business hours. If outside of normal business hours, please contact rp-emmert@wiu.edu.

Monday, July 20, 2026

Disruption Resolution - Disruption in Networking and Campus Phones (10:58am)

The PBX/Analog phone system is now back online and operational. If you are still experiencing issues with your analog phone or any other system, please contact the uTech Support Center and open a ticket.

Big Thank You to the uTech and FM staff that worked on the issue this morning as well as over the weekend.

  • Date/Time: July 20, 2026 11:00am
  • Impact: Macomb Networking and Analog Phones

If you have questions or concerns, please contact the uTech Support Center at support@wiu.edu during normal business hours. If outside of normal business hours, please contact rp-emmert@wiu.edu.

Disruption Update - Disruption of Networking and Campus Phones (10:33am)

University Technology believes we have all systems except for the PBX/Analog Phone operating as intended. We are in the process of bringing the PBX online but it is a lengthy process. We will send an update when it is complete. If you are experiencing issues unrelated to the PBX/Analog Phones, but contact the uTech Support Center and open a ticket.

Thank you all for your patience with us on this outage.

  • Date/Time: July 20, 2026 10:30am
  • Impact: Macomb Networking and Phones

If you have questions or concerns, please contact the uTech Support Center at support@wiu.edu during normal business hours. If outside of normal business hours, please contact rp-emmert@wiu.edu.

Disruption Update - Network and Phone Disruptions (9:43am)

The electrical work being done in Sherman Hall has causes some issues with our networking and phone equipment. Facilities Management has been working to get our emergency power stabilized so that we can being to restore all of our equipment. We will post another message once we know more.

  • Date/Time: July 20, 2026 9:41am
  • Impact: Macomb Networking and Campus Phones

If you have questions or concerns, please contact the uTech Support Center at support@wiu.edu during normal business hours. If outside of normal business hours, please contact rp-emmert@wiu.edu.

Disruption Notice - Network/Phone Disruptions (8:17am)

University Technology is aware of ongoing network and phone disruptions. We are currently assessing the problem and will provide more details when they become available.

  • Date/Time: July 20, 2026 8:00
  • Impact: Macomb Networking and Campus Phones

If you have questions or concerns, please contact the uTech Support Center at support@wiu.edu during normal business hours. If outside of normal business hours, please contact rp-emmert@wiu.edu.

Monday, June 01, 2026

Disruption Resolution - Unresponsive Systems (1:28pm)

University Technology has resolved the issue relating to the CSGold, Laserfiche, the website’s content management system, and some custom web applications being unresponsive. If you are still experiencing issues with these or any other systems please contact the Support Center. Thank you for your patience.

  • Date/Time: June 1, 2026 1:30pm
  • Impact: Small number of unresponsive systems.

If you have questions or concerns, please contact the uTech Support Center at support@wiu.edu during normal business hours. If outside of normal business hours, please contact rp-emmert@wiu.edu.

Disruption Notice - Unresponsive Systems (9:13am)

University Technology is aware that several systems including CSGold, Laserfiche, the website’s content management system, and some custom web applications are unresponsive. We are currently troubleshooting the issues and will provide more details when they become available.

  • Date/Time: June 1, 2026 8:15am
  • Impact: Small number of unresponsive systems.

If you have questions or concerns, please contact the uTech Support Center at support@wiu.edu during normal business hours. If outside of normal business hours, please contact rp-emmert@wiu.edu.

Tuesday, May 26, 2026

Disruption Resolution - Connecting to Wireless Network (3:38pm)

University Technology has resolved the issue with the wireless network. If you are still experiencing issues connecting your device, please contact our Support Center to open a ticket.

  • Date/Time: May 26, 2026 - 3:30pm
  • Impact: Wireless Network Users

If you have questions or concerns, please contact the uTech Support Center at support@wiu.edu during normal business hours. If outside of normal business hours, please contact rp-emmert@wiu.edu.

Disruption Resolution - QC Campus Phone Outage (3:37pm)

University Technology has resolved the issue with the phones at the QC Campus. If you are still experiencing issues with your phone please contact our Support Center to open a ticket.

  • Date/Time: May 26, 2026 - 2:00pm
  • Impact: QC Campus Phones

If you have questions or concerns, please contact the uTech Support Center at support@wiu.edu during normal business hours. If outside of normal business hours, please contact rp-emmert@wiu.edu.

Disruption Update - Connecting to Wireless Network (2:03pm)

University Technology is continuing to troubleshoot the issue with the wireless network. We apologize for any inconveniences this is causing.

  • Date/Time: May 26, 2026 - 2:00pm
  • Impact: Wireless Network Users

If you have questions or concerns, please contact the uTech Support Center at support@wiu.edu during normal business hours. If outside of normal business hours, please contact rp-emmert@wiu.edu.

Disruption Update - QC Campus Phone Outage (11:49am)

University Technology is continuing to troubleshoot the issue with the QC Campus phones. We apologize for any inconveniences this is causing.

  • Date/Time: May 26, 2026 - 11:45am
  • Impact: QC Campus Phones

If you have questions or concerns, please contact the uTech Support Center at support@wiu.edu during normal business hours. If outside of normal business hours, please contact rp-emmert@wiu.edu.

Disruption Update - Connecting to Wireless Network (11:48am)

University Technology is continuing to troubleshoot the issue with the wireless network. We apologize for any inconveniences this is causing.

  • Date/Time: May 26, 2026 - 11:45am
  • Impact: Wireless Network Users

If you have questions or concerns, please contact the uTech Support Center at support@wiu.edu during normal business hours. If outside of normal business hours, please contact rp-emmert@wiu.edu.

Disruption Notice - QC Campus Phone Outage (10:40am)

University Technology is currently experiencing issues with the phone at the QC Campus. We are actively diagnosing the problem and will provide updates as soon as we have more information.

  • Date/Time: May 26, 2026 10:40am
  • Impact: QC Campus Phones

If you have questions or concerns, please contact the uTech Support Center at support@wiu.edu during normal business hours. If outside of normal business hours, please contact rp-emmert@wiu.edu.

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Have a Problem to Report?

Please contact the uTech Support Center via a method listed here.